We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at contact@wuczer.com with details of the product and the defect. You can send the item you consider defective to: VinylSigns
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
Refunds:
We accept returns. You can return unopened items in the original packaging within 14 days of your purchase with receipt or proof of purchase. If 14 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Only regular priced items may be refunded. Sale items are non-refundable.
To follow-up on the status of your return, please contact us at contact@wuczer.com
2. EXCHANGES
We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at contact@wuczer.com with details of the product and the defect. You can send the item you consider defective to:VinylSigns
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
3. EXCEPTIONS
Some items are non-refundable and non-exchangeable. These include: label sheets, ink cartridges.
